Q. I want to use it tonight, how can I do that?
A. If you have the certificate in hand you can use it tonight.

Q. How long will it take to get the certificates?
A. It takes 7 - 10 days to receive the certificate.

Q. I ordered my certificate and it has not come in the mail. What do I do?
A. Call NeoFill Fulfillment Center at 866.311.9806 to inquire.

Q. I received multiple e-mail confirmations and confirmation numbers. What does that mean?
A. For each order, you will receive a confirmation number.

You will receive your certificates via USPS in 7-10 days.

Please contact North East Ohio Fulfillment Center ~ Neofill LLC

If you have any questions - 1-866-311-9806

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- Please be aware of each certificate's individual restrictions.
 
- All sales are final, and all certificates must be used by the expiration date and no exceptions will be made.
(If you have purchased a gift certificate and are not happy with a limitation of the gift certificate, let us know 60 days before the expiration date and we will refund your money and resell the gift certificate.)

- We are not responsible for lost or stolen gift certificates.
 
- Please tip based upon the normal price of goods or services.   
 
- Mutual respect is what is needed for this program to continue.
 
- All gift certificates are traceable
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WEAU has the right to deny access for Double Dollar Deals to any individual.